Shipping policy

Children of War Shipping Policy

Thank you for choosing Children of War! Please take a moment to review our shipping policy.

Processing Time: (DEPENDS ON THE PRODUCT, PLEASE REFER TO PRODUCT DESCRIPTION)

  • Orders are typically processed within 5-7 business days from the date of purchase.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an order confirmation email once your purchase has been processed, and another email with tracking details once your order has shipped.

Shipping Methods & Delivery Times: (DEPENDS ON THE PRODUCT, PLEASE REFER TO PRODUCT DESCRIPTION)

  • We offer a range of shipping options based on your location. The available shipping methods will be presented at checkout.
  • Standard Shipping: Fulfillment typically takes 5-7 business days within the continental U.S.
  • Expedited Shipping: Fulfillment typically takes 2-3 business days.
  • International Shipping: Delivery times vary by country, but generally take 7-21 business days. International shipping rates and times will be provided at checkout.

Shipping Rates:

  • Shipping costs are calculated based on your location, the shipping method selected, and the total weight of your order.
  • You will be able to review your shipping costs before completing your purchase at checkout.

Order Tracking:

  • Once your order has shipped, you will receive an email with a tracking number and a link to track your package.
  • Please allow up to 2-3 business days for the tracking information to update.

Shipping Address:

  • Please ensure that your shipping address is correct and complete at checkout. Mock Art is not responsible for packages that are lost or delayed due to incorrect or incomplete shipping addresses.
  • If there is an issue with your address after your order is placed, please contact us immediately at yatby.official@gmail.com.

International Orders:

  • Customers are responsible for any customs duties, taxes, or fees that may apply to international shipments. These charges are determined by the destination country and are not included in the shipping cost at checkout.
  • Please check with your local customs office for more information on potential fees before placing your order.

Lost or Damaged Shipments:

  • In the unlikely event that your order is lost or damaged during shipping, please contact us within 7 days of receiving your tracking information. We will assist you in resolving the issue with the shipping carrier.

Note:

  • Children of War is not responsible for delays or issues caused by the shipping carrier (e.g., weather delays, high shipping volumes, etc.).
  • We recommend tracking your shipment to ensure timely delivery.

If you have any questions or concerns about your shipment, please don’t hesitate to reach out to our customer service team at yatby.officialgmail.com. We are here to help!

Thank you for shopping with Children of War